Transitions are visible in the workflow
Status changes, reductions in hours, separations, retirements, COBRA events, and Medicare-related timing frequently surface inside these systems.
Payroll, HR & Benefits Technology Providers
A downstream pathway at the moment coverage changes.Payroll, HR, benefits administration, and benefits technology providers are often close to the employment and eligibility changes that affect workplace coverage. Benefits Beyond Work™ can provide a human-guidance and personal-insurance pathway for members and their families when workplace benefits change, end, or no longer fully address what comes next.
If these transitions are showing up across your population, Benefits Beyond Work may be a useful resource.
Why this population matters
Employment and eligibility changes move through payroll, HR, and benefits systems first. What often follows for the member is a personal coverage question the workplace program is not designed to answer.
Status changes, reductions in hours, separations, retirements, COBRA events, and Medicare-related timing frequently surface inside these systems.
Individual and household coverage decisions happen one situation at a time, outside plan administration.
The provider can make the Benefits Beyond Work pathway available at an appropriate transition point, and the member chooses whether to engage.
How we help
Some populations need education. Some need individual help. Many need both.
Referral pathways, embedded links, or transition communications can make the Benefits Beyond Work pathway available at an appropriate point. The member decides whether to engage.
Educational content, virtual sessions, and transition campaigns can be offered where a client population makes them relevant.
Handoffs to a Financial Relationship Manager™ give members and household members a person to talk with about personal coverage questions.
Technology can help identify or facilitate the benefit transition. The Benefit Continuity Framework™ provides a structured approach for understanding what may need attention, and Benefits Beyond Work provides human guidance and access to appropriate personal insurance solutions.
Qualification
Benefits Beyond Work isn't the right resource for every organization. It may be particularly relevant when you have:
Virtual education
Virtual education can be offered where client populations are approaching Medicare, preparing for retirement, or moving beyond workplace coverage.
Two educational offerings are available today. Review them, then request a webinar — a Benefits Beyond Work representative follows up to learn more about your audience, objectives, timing, and educational needs.
Webinars covering the Medicare landscape, considerations for people approaching eligibility, Medicare alongside workplace coverage, and what a transition may mean for a household.
Webinars on preparing for retirement-related benefit changes, delivered with appropriately licensed professionals through our retirement services partner.
Webinars are generally available for groups of 10 or more anticipated participants. Have a smaller group? Contact us to explore available options.
Individual & household support
After a session ends, the remaining questions are personal — timing, household, and state all matter. People who want individual help can meet with us directly.
A spouse or household member may have a different coverage and eligibility situation, so we look at the household together rather than one person in isolation.
Positioning
Benefits Beyond Work is a complementary downstream resource. We do not replace the technology provider, the employer benefit program, or the broker or consultant, and we do not administer plans or make eligibility determinations. Members and their households remain at the center of the experience.
Relevant solution areas
Depending on the person's situation, one or several of these areas may become relevant.
Personal medical, dental, and vision options when workplace coverage isn't available, is changing, or needs additional support.
Education and personal coverage guidance for Medicare-eligible people and households.
Personal protection education and coverage where it is relevant to the population and situation.
Insurance-based retirement and income-protection solutions for people preparing for or living in retirement.
Portability & conversion
Some workplace benefits may include continuation, portability, or conversion options, so we look at what can be kept before considering what may need to be replaced. These are transition considerations rather than a separate solution area, and plan provisions control what is actually available.
Relevant use cases
A member leaving employment may want to understand what personal coverage could follow workplace coverage.
A member losing benefit eligibility may ask where to look for individual healthcare coverage.
A member retiring or approaching Medicare eligibility may want guidance on timing and personal coverage decisions.
Tell us where these transitions occur most often and we'll walk through how a pathway could be made available to members.
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Benefits Beyond Work is an independent personal insurance agency and is not affiliated with any government agency. Product, carrier, and producer availability vary by state.